Surf Shack Shakes

1) What's included in our fee?

At Surf Shack Shakes, we pride ourselves on providing a comprehensive and transparent service ensuring you understand exactly what is included in our fee. Our aim is to deliver exceptional mobile catering services while guaranteeing a seamless enjoyable experience for you and your guests.

2) How much does it cost to hire Surf Shack Shakes?

Our standard hire cost is £250 per day this secures your booking with Surf Shack Shakes (please see the next question for more information on the booking fee)
If a temporary (TEN) is needed, we will apply for this on your behalf the cost of this will be discussed with you when you make your booking. Different councils need different notices so we would need confirmation at the time of booking.

3) What does the booking fee cover?

Your fee secures: Your chosen date and duration of your event
Full Surf Shack hire (excluding drinks option)
Minimum of two friendly member of staff
Disposable straws, cups, cup lids and ice-cream tubs
Rubbish removed (We can provide you with our waste license details)

4) What is the minimum spend?

Our minimum spend is £500 and is needed one month before the event

5) What are the drink options?

We offer a cash option or an account option
Cash- Your guests pay for their own drinks by cash. Your £500 will be refunded to you once you reach this amount
Account- Your guests will not pay for any drinks
When you offer an open Surf Shack you can run a tab for the duration of the event
Once you reach the £500 minimum spend, we will deduct this from your final bill.

6) How far can you travel?

We cover a 50 mile radius of Andover Hampshire. However, we are more than prepared to travel further which may incur an extra cost

7) Do we need to provide staff?

No, we provide you with at least two fully trained members of staff for each event. Typically, they are family members or friends of our family. If you need extra staff, there will be an added charge to cover the cost of this

8) How much are your milkshakes normally?

Surf Shack Shakes are served in a 16oz cup priced at £5
However, you can add extra toppings for 50p each

9) What facilities does Surf Shack Shakes need to run?

We just need power (1 normal 13amp socket) and a mains water supply
However; we have our own generator if we are unable to connect to an electricity supply on the day and we can also supply our own water for teas and coffees if needed.

10) What time do we serve until?

We are not ones to stop a good party! However, we must be guided by local licensing and venue restrictions. We will discuss this in advance with you.

11) Do you serve soft drinks?

No, but we can easily source should they be needed

12) Do you have insurance?

Yes, we are fully insured with Public Liability Insurance

13) Does the Surf Shack need to be outdoors?

Not at all, providing we can access the building we can go wherever you need us. We will speak with the venue beforehand to arrange access

14) Do you have non diary milk alternatives?

Yes, we can provide alternative milk such as coconut, almond, soya (only for hot drinks). Please let us know in advance if there are any specific dietary requirements

15) Can you provide hot drinks?

Yes, we have a fresh ground coffee machine, we can also provide instant coffee, tea and hot chocolate. Please let us know in advance for any specific blend of coffee or specialist tea

16) What is the staff uniform?

Our staff wear Hawaii shirts which is part of our unique Surf Shack Shakes experience

17) When do you need to access the venue?

If we have not been to the venue before then ideally, we would like to visit it beforehand to scope out the location access and logistical things. We usually visit the venue with you so we get to meet too! However, if that is not possible we will talk to the venue in advance.

18) What do you serve drinks in?

We serve all our drinks in Pet, Rpet and compostable cups.

19) Do you accept card payment?

Yes, we accept Mastercard, Visa, Maestro, American Express, Google pay, Apple pay and Samsung pay.

20) Can we provide our own alcohol in the Surf Shack?

At weddings you can provide your own table wine, reception drinks etc. but we do not allow you to stock the Surf Shack with your own alcohol at weddings. For some private and corporate events, we may allow you to provide your own alcohol however, this will need to be discussed and agreed upon before the event.

21) What are the dimensions of the Surf Shack?

Length=18ft (including tow hitch)
Height=8ft
Width=7ft

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Surf Shack Shakes

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